Older Customer Reviews and Testimonials
Custom Choice prides itself on delivering the best possible customer experience, from helping you choose the right windows, doors and conservatories to planning, installation and after care. And it's that devotion to care that has led to our very high ratings on numerous review platforms including Google, TrustATrader and MyBuilder. Here's a selection of past testimonials:
I had an excellent experience with Custom Choice Windows, from great advice on choosing the right patio doors, through to quick delivery and very professional installation. I went for a 2 panel sliding patio doors in Aluminium, which look amazing and were at a competitive price. Mike and the team were great and will do whatever it takes to deliver a quality product and service you will be happy with. I will definitely be going back again in the future.
A great professional service, efficient fitting and good problem solving. Easy communication at all stages of the process.
Had bi-fold doors fitted recently. Very happy with them especially during this hot period. Given me great light into the kitchen. Great service from Tariq and his team.
We had six windows and two doors, plus soffits and guttering done. Everything was done supa-efficiently, with maximum politeness and cleanliness. Fitters arrived on time, worked very hard and did a very good job. It was not cheap, but we got what we paid for and then some. Recommend any time to anyone.
The level of service is absolutely fantastic. The installation was done with precision and care. The results are incredible. Overall the showroom, choices shown, professionalism, timing, quality is... Amazing. Definitely will be going back to them in the future.
We are delighted with our new Bi-fold doors, they look great. The man who fitted them was excellent; he made no mess covering everything with dust sheets and he worked quickly and efficiently even though it was a really hot day.
The doors were fitted in less than a day, they look absolutely fantastic, everyone who sees the doors think they are fantastic too. Will definitely recommend.
Excellent showroom and very helpful staff. Able to browse with no pressure. Tony, his close family team & all his recommended tradespeople have been knowledgable and professional having great attention to detail from start to finish. Their advice and guidance has been most supportive, even through a lockdown. We are thrilled with the quality of products together with the highly skilled workforce. They are extremely committed in providing a 5 star service and we can’t recommend Custom Choice enough. Thank you so much.
After buying a new front door from Custom Choice a year ago they were the natural choice when we needed 3 new windows and stable-type door. We particularly wanted glass that would keep the heat from direct sunlight out of the house. The installation has not disappointed, the house is now much cooler in the Summer and the fitting was completed in a few short hours with a clean-up that left no sign inside the house that someone had been working there. We wouldn't hesitate to go to Custom Choice again should we need more windows or doors.
Mike was fantastic when we spoke about the windows. He gave us all the information without prompt and made us feel reassured. We had larger companies come in and they felt distant and withholding.
Windows are looking amazing and Brian did an amazing job, cannot thank him enough.
Great company with great people who are always happy to help and even call back within a couple of hours if it is not possible to talk to them at the time I called.
Would definitely give them a 5 star rating and say best to choose custom choice for anyone who is reading this.
So very happy with my windows and front door. Excellent job of installing, I have already recommended you to neighbours. Really pleased with how they look.
The team that fitted our windows were tidy, polite, and incredibly efficient and we’re really pleased with the end result.
Mr and Mrs Battle
We are very impressed with the quality of the products and particularly with the service provided. From the initial meeting to discuss our requirements, we were given helpful advice & information along with a competitive quote. We would also recommend visiting their showroom to view the extensive range of products available. Our windows arrived in advance of our tight deadline and were fitted perfectly despite the foul weather. Left clean and tidy with friendly & efficient service. Many thanks.
Just had my 16 windows 2 doors and a bifold door fitted. From the start Taz was very helpful and not too pushy, he explained to me the different products they use and the quality of them. After having them fitted it does make a massive difference. Would highly recommend them. Overall the staff & fitters were very friendly and professional throughout.
Replacement windows, combination door, sliding patio door, replacement sides to porch, cladding to ceiling with new front door, new fibreglass roof to porch and garage, replacement soffits, fascias, cladding and gutters. Also assisted with removal of old lean-to greenhouse. Superb work, quality materials used, excellent installation with attention to detail. The chaps they regularly use for the soffits, fascias, cladding, fibreglass roof amazingly good, really superb work, and very helpful in resolving a major problem found which they could have passed to me to resolve, as required extensive work. Is something I will not forget and made a separate financial arrangement to the contract, would be totally unreasonable of me to expect that to be covered by the contract. Highly recommend them. No money required up front or deposit required and no request for part payment during the works. So pleased I followed my gut instincts to go with them and happy to make prompt payment at the end.
I couldn't be more delighted with the quality of the products, the level of service, and the efficiency of the fitting. There was a good selection of doors to choose from and the time between placing the order and having the doors fitted was swift.The whole process was simple. Everyone I interacted with was clear and helpful - they delivered what was promised. I'd happily use Custom Choice again, and would certainly recommend them.
Mrs Denise Elliott
We asked Custom Choice Windows to replace our patio door and a window. Which was done on the 15.03.19 .The quality of the door and window were really good. The fitters that fitted them were brilliant, worked well as a team and were polite to us and each other. They were very efficient and tidied up after themselves.
I recommend this company 100%
Mike Choudhury at Custom Choice Windows together with his team of fitters were excellent. They were happy to observe any reservations or specification of the fitting. Customer Service was excellent at all times and all debris cleared daily. Would certainly recommend this company to others.
Very efficient and professional service throughout. We were always kept informed of time frames/delays etc. Tony and Brian are two of the nicest tradesmen we have met. Have used this company 3 times so far.
We extended the lounge and had a large 4 section Bifolding door installed. This looks fantastic and is the feature part of the room. Everyone comments on our new doors. Will not hesitate to recommend Custom Choice Windows. They were efficient, tidy and helpful throughout.
Front and back door installed. Completely satisfied with the installation. From the first visit it has been a pleasure to deal with Custom Choice Windows. They helped me design the doors on their door builder which I thought was very professional. The fitters worked neatly and efficiently. Would definitely recommend.
This is the second time we've used Custom Choice windows. Last time they did the downstairs windows and the side door. This time they did the upstairs windows. They are by far the best window company we've used. Sales team are not pushy, don't play games and offer a cheap price. The fitters are punctual, friendly, tidy up after, but most importantly get the job done to the highest standard. I recommend these to all my friends. We will use them again next year for when we have a new front door installed. A superb customer service from start to finish.
Custom Choice Windows came to our rescue after we were let down by another glazing company. We can not thank them enough for the help they gave us and the prompt way they responded to our dilemma. We faced a very bleak Christmas but for them and the service they offered us. We would not hesitate to recommend Custom Choice Windows to anybody.
GREAT COMPANY. They installed all my windows, doors, and bifolds. I absolutely love the installation. The great thing is that they also installed everything without a deposit and it was completly interest free. Have already recommended them to 2 of my neighbours, thank you CUSTOM CHOICE.